Privacy Policy

We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, exchange, and safeguard your information when you interact with us as our customer, visitor, or member of the public. By engaging with our services, you consent to the practices described in this Privacy Policy.

  1. Types of Personal Information Collected:

We collect personal information that identifies you as an individual or can reasonably ascertain your identity. This may include your name, contact details, identification information, transaction details/history, records of communications and interactions with us, and activity with our digital services. We do not store any payment or credit card details. Without your personal information, we may not be able to provide our products or services, or fulfill orders.

If you provide personal information about someone else, please ensure you have their consent to disclose it based on this Privacy Policy. We offer the option to opt-out of our mailing lists and database if we contact you based on information received from someone else.

  1. How We Collect Personal Information:

We collect personal information through various interactions and transactions, such as making a purchase in-store or online, participating in promotions or surveys, registering for our newsletter, and using our digital services. We may monitor and record communications (email, telephone, video surveillance) for training, security, and dispute resolution purposes.

  1. Updating and Correcting Personal Information:

Keeping your information accurate and up-to-date is important. You can review or update your information by logging into your  account on euroshoes.com. For any assistance or to correct inaccurate information, please contact our customer support.

  1. Security of Personal Information:

We employ technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We also take steps to securely destroy or de-identify personal information when no longer needed.

  1. Purpose for Handling Personal Information:

We collect and use personal information for various purposes, including providing our products and services, improving our offerings, processing payments, delivering orders, managing promotions, conducting research, communicating with you, and working with our service providers. We may also handle personal information to protect our interests and facilitate business transactions.

  1. Sharing Personal Information:

To enhance your experience and provide consistent service, we may share your personal information with trusted service providers involved in data processing, analysis, payment processing, marketing, security, and mailing services. We also use a third-party provider for payment processing. When necessary, we ensure these service providers protect the privacy and security of your personal information and use it solely for the disclosed purposes. While we primarily store information within Australia, we take precautions to safeguard personal information when disclosed overseas.

Please note that third-party functionality on websites (e.g., Facebook™, Twitter™, YouTube™, Instagram™) may store your personal information. We encourage you to review their privacy policies and make informed decisions regarding their practices as we are not responsible for the privacy practices of these third parties.

  1. Digital Marketing:

We may engage in direct marketing to offer you products and services, including those from other suppliers. You can opt-out of electronic marketing communications by clicking the Unsubscribe link or following instructions provided in the communication. To opt-out of our mailing lists, please contact us directly.

  1. Digital Services and Cookies:

Our digital and online services, such as euroshoes.com, email, and social media, provide information and personalized experiences. These services may be operated by us or third-party suppliers to offer consistent service and targeted marketing. Cookies, web beacons, Flash local stored objects, and JavaScript may be used to improve website functionality and personalize your experience. You can configure your web browser to reject or delete cookies and block JavaScript, but